Simple Q&A
Q1: What types of silver jewelry do you offer?
A1: We specialize in a wide range of sterling silver jewelry, including rings, bracelets, necklaces, and earrings. Our collection features both classic designs and modern styles, catering to diverse tastes and occasions.
Q2: Can I request personalized engraving?
A2: Absolutely! We offer complimentary engraving services for many of our jewelry pieces. You can personalize your purchase with names, dates, or special symbols, making it a truly unique gift or personal keepsake.
Q3: How does your pricing compare to other jewelry stores?
A3: Our mission is to provide high-quality sterling silver jewelry at reasonable prices. We strive to offer competitive pricing without compromising on the craftsmanship and quality of our pieces.
Q4: Do you offer free shipping?
A4: Yes, we provide free shipping on all orders, along with a beautiful gift box to complement your purchase. We ensure that your jewelry reaches you safely and in style.
Q5: What is your quality guarantee?
A5: We stand behind the quality of our jewelry with a one-year quality guarantee. If you encounter any issues with your jewelry within this period, we will offer a repair or replacement.
Q6:
- Baking Soda & Foil: Cover tarnished silver with baking soda on foil, add hot water, rinse after a few minutes.
- Toothpaste: Apply white toothpaste, rub with a soft brush, wipe clean.
- Salt & Foil: Place silver on foil in a pot of boiling saltwater for an electrolytic clean.
- Carbonated Drinks: Soak or wipe silver with soda to remove tarnish caused by sulfides.
- Polishing Cloth: Use the provided cloth for easy maintenance and shine restoration.
Q7: Do you support any charities or causes?
A7: Yes, we are proud to partner with a non-profit family education organization. A portion of every sale goes towards supporting family and educational initiatives, aligning with our commitment to social responsibility.
Q8: How can I contact you for more information?
A8: For any inquiries or further information, feel free to reach us at support@sterlingloves.com or contact us via Whatsapp . Our team is always here to assist you with your jewelry needs.
Q9: Is your jewelry made of pure silver or is it silver-plated?
A9: Our jewelry is meticulously crafted using either high-quality 925 sterling silver or 999 sterling silver. In the case of 925 silver, it contains 92.5% pure silver and 7.5% other metals, which enhance both its durability and luster. We do not provide silver-plated items; every piece we offer is composed of solid sterling silver, guaranteeing exceptional quality and long-lasting beauty for our valued customers.