Simple Q&A

Q1: What types of silver jewelry do you offer?

A1: We specialize in a wide range of sterling silver jewelry, including rings, bracelets, necklaces, and earrings. Our collection features both classic designs and modern styles, catering to diverse tastes and occasions.

Q2: Can I request personalized engraving?

A2: Absolutely! We offer complimentary engraving services for many of our jewelry pieces. You can personalize your purchase with names, dates, or special symbols, making it a truly unique gift or personal keepsake.

Q3: How does your pricing compare to other jewelry stores?

A3: Our mission is to provide high-quality sterling silver jewelry at reasonable prices. We strive to offer competitive pricing without compromising on the craftsmanship and quality of our pieces.

Q4: Do you offer free shipping?

A4: Yes, we provide free shipping on all orders, along with a beautiful gift box to complement your purchase. We ensure that your jewelry reaches you safely and in style.

Q5: What is your quality guarantee?

A5: We stand behind the quality of our jewelry with a one-year quality guarantee. If you encounter any issues with your jewelry within this period, we will offer a repair or replacement.

Q6: What to do if sterling silver jewelry oxidizes and turns black? Five ways to keep it sparkling.

1. Baking Soda & Foil: Cover tarnished silver with baking soda on foil, add hot water, rinse after a few minutes.
2. Toothpaste: Apply white toothpaste, rub with a soft brush, wipe clean.
3. Salt & Foil: Place silver on foil in a pot of boiling saltwater for an electrolytic clean.
4. Carbonated Drinks: Soak or wipe silver with soda to remove tarnish caused by sulfides.
5. Polishing Cloth: Use the provided cloth for easy maintenance and shine restoration.

Q7: Do you support any charities or causes?

A7: Yes, we are proud to partner with a non-profit family education organization. A portion of every sale goes towards supporting family and educational initiatives, aligning with our commitment to social responsibility.

Q8: How can I contact you for more information?

A8: For any inquiries or further information, feel free to reach us at support@sterlingloves.com or contact us via Whatsapp . Our team is always here to assist you with your jewelry needs.

Q9: Is your jewelry made of pure silver or is it silver-plated?

A9: Our jewelry is meticulously crafted using either high-quality 925 sterling silver or 999 sterling silver. In the case of 925 silver, it contains 92.5% pure silver and 7.5% other metals, which enhance both its durability and luster. We do not provide silver-plated items; every piece we offer is composed of solid sterling silver, guaranteeing exceptional quality and long-lasting beauty for our valued customers.